Paradise 8 Casino

If you have never deposited and want to withdraw a free chip win, you first make one successful minimum deposit of 15.00 in $, €, £ or AUD, or 150 ZAR. That deposit cannot be withdrawn or joined to a pending withdrawal, and if it is joined, we deduct it from the total. If you have deposited before, you need a deposit within the last 30 days for the withdrawal to be approved, and that deposit cannot be added to an existing withdrawal either.

Before you make any deposit, you can withdraw winnings from your first three free bonuses during the first 30 days after registration, and after three bonuses or 30 days, funds from a free bonus become not cashable and are deducted from your balance or withdrawal. If you add no funds for 30 days or more, you are treated as a free bonus player and will not be eligible to withdraw winnings from free bonuses or cash we grant, because that possibility is reserved for our active players.

Mixing a free-play balance with a real-play balance is not allowed, and if you deposit on top of a free chip balance, the balance you had before the deposit stays under the rules of free play.

While you play your free spins, your deposit is set aside and returns to your balance when the spins complete. A separate deposit offer with free spins, when it is available to you, carries a 30X wagering requirement, or 60X for table games and video poker, based on your deposit plus bonus, and its own terms set no limit on how much you can withdraw. Its bonus amount is non-cashable and is removed from your withdrawal request.

Its free spins have 5x additional wagering requirements and no added restrictions on withdrawal, and you must play all spins before switching games. Where these offer terms say nothing different, standard rules apply.

Eligible members can invite a friend through our refer-a-friend programme by submitting the friend's given name, surname and email address. By doing so, both you and the referred party consent to the programme terms, and your friend agrees to their details being shared and to an email from us inviting them to open a real player account. Referred players must not be existing members, the email address must not belong to a current player or match your own, and people using the same computer cannot take part.

Your friend opens a real money account and deposits a minimum of 25 $/€/£. Both of you receive your bonus only after that deposit, once all the details have been submitted and then verified by us, and you allow 48 hours for the bonus to reach your real player accounts. We add a $25 bonus to your account after your friend has deposited at least $25 and made a few wagers, and you claim it with the Claim button in the list of promotions in the cashier.

Only deposit with a bank account, Visa or MasterCard bank card, payment wallet or other method registered in your own name. If security checks show otherwise, your winnings may be voided and the original deposit refunded to the account it came from. We may also refund transactions based on risk assessments, in which case the deposit is refunded and the matching credit is removed from your account. All deposits are final, and no refund can be completed once a deposit has been played at our games.

Any fees, taxes, transfer fees or other financial consequences of using our games and services are the responsibility of the player alone.

For every Bitcoin deposit, start the process in the cashier and transfer the bitcoins to the address it provides, because a correct transfer is your responsibility and this keeps each transfer credited automatically. We do not process or accept any other cryptocurrency and cannot credit funds sent through one, so a transfer in Bitcoin Cash, for example, cannot be credited. With any crypto deposit, make sure the coins have arrived and been confirmed on the blockchain to the wallet address given during the deposit.

A crypto deposit that is later voided or reversed is treated as fraudulent activity, and any previous, ongoing or future withdrawal requests are then void too.

Our banking conditions take a 3% processing fee on all deposits, while our credit card terms reserve the right to charge a fee of 3% - 6.5% for processing credit card deposits. On debit and credit card deposits, your card company or the card associations may also add third-party costs beyond our control, including a foreign transaction fee per transaction from the card processing banks, usually a percentage of each foreign currency purchase with no minimum or maximum and reaching even 6-8% at times.

These fees are charged by processors such as Visa and MasterCard, and most issuing banks pass them on to their customers.

We offer a refund option on deposits within 24 hours of the original deposit, provided the compliance checks required when opening the account are completed and approved by our compliance department. A refund for a game malfunction needs a screenshot, a refund for credits you could not play needs the balance to be unplayed, and a refund for wrong charges needs a statement. Processing and issuing a refund carries a fee in your account currency.

If a refund has not arrived, look at your bank account again, then contact your credit card company, as posting can take some time, and after that contact us. Crypto deposits under $25 cannot be refunded because transaction fees exceed the minimum refund threshold, so the amount is credited to your balance as a deposit under our usual deposit terms.

Only UK residents can choose British Pound as their account currency, and winnings in GBP are paid in GBP only to legal residents within the UK, while players in the UK, the US and Australia can currently withdraw winnings through Bitcoin only. For a Bitcoin withdrawal, enter your BTC wallet address in the cashier when you make the request, and we pay only to the wallet registered at that moment.

We are not responsible for an incorrect address entered with a request, and a BTC payment sent to an address that is not yours because of such an error will not be reissued.

Every deposit must be wagered at least once, 1X the deposit sum, before a withdrawal can be requested or approved, and if it is not, we may charge you any processing fees. Deposits made as part of a promotion follow that promotion's own terms and wagering requirement. You cannot withdraw winnings while there is still a wagering requirement attached to your balance, and a request made before it is complete risks being denied.

For deposits of 249 USD/Euro/GBP/AUS or less, the maximum withdrawal for that play session is 10X the deposit, with all other currencies pegged to USD. Once such a withdrawal is approved, we correct it to the 10X rule, clear the remaining funds from your balance and may deduct deposit bonuses used in that session from the pending withdrawal. If a deposit is cancelled, returned or denied by any payment service or processor at any time, we can refuse or withhold a bonus or winnings.

If you wager on restricted games with a bonus that does not allow them, we can cancel any withdrawal and confiscate any winnings, and understanding the restrictions of each deposit bonus or free chip before you play with it is your responsibility.

Any credit card, debit card or e-wallet you deposit with must be registered in the name on your account, with the same first name and last name. Our security services check this at withdrawal, and a mismatch means withdrawal requests are cancelled and the account is closed, with no exceptions. We may request identity verification documents before any financial transaction, and knowingly giving false or misleading information may lead to forfeiture of winnings and suspension or termination of your account.

Keep your personal details up to date, as certain information cannot be changed after account verification or your first successful deposit.

For a withdrawal to be approved, you submit the documents and information we ask for to verify the account, and the withdrawal is cancelled if they are not sent 30 days from the time it was requested. We may also request a Security Verification Form at any time, and if the form and the required identification are not returned within 30 days of the request, your account risks suspension and possible forfeiture, with any account funds then resolved at our discretion.

We may reverse any withdrawal over 30 days old due to missing security documents or incomplete verification. If you deposit with a credit card, security form documents are needed to process a cash-out, and there may be a waiting period of up to 7 days before the withdrawal is processed.

The minimum withdrawal is 50 €/$/£/AUD or 500 ZAR. Unless otherwise stated, and although cashable winnings have no upper limit, we operate a maximum withdrawal limit of 10,000 credits per month and 1,500 credits per withdrawal, and amounts above the monthly threshold are paid in instalments until paid in full. That monthly threshold does not apply to a progressive jackpot.

Each request can be up to 1500 credits, equivalent to 1500 USD, and anything above that stays in your account until the first request is approved, when you can make the next one. You can cancel a request at any time while it is in progress, and these request rules also apply to progressive jackpot withdrawals.

With a verified account you can withdraw up to 1000 €/$/£/AUD or 10,000 ZAR per week. Before any documents are sent and the account is verified, the weekly amount is up to 500 €/$/£/AUD or 5000 ZAR, which does not replace the verification every withdrawal needs for approval. Our highest VIP players may withdraw up to 10,000 €/$/£/AUD or 100,000 ZAR of winnings per 14 day period at management's discretion. Credits in these limits are approximate, as 1 Credit is approximately 1€ / 1£ / 1$ / 1AUD / 10ZAR.

We generally do not charge fees on withdrawals ourselves, while our withdrawal terms apply a 10-40 $/€/£ transfer fee to all withdrawals, set by location and by our payment processor and absorbed by the player. Depending on the method, the payment provider may also charge a fee of its own.

To approve a pending withdrawal, we ask for a copy of your ID or passport, front and back, and a recent utility bill showing your name and address as they appear on your account. If you deposited by card, we also need a copy of every credit or debit card used, front and back, plus a signed card authorisation form. If you used an alternative method such as Neteller or Skrill, the ID and the utility bill are enough.

Send clear digital photos together with your name and username to our support team by email, and once our Finance department has reviewed and approved them, your name is added to the next available payment cycle. On card copies, our banking instructions ask you to cover every number except the first four and last four, while the card copy enclosed with the authorisation form shows the first 6 and last 4 digits.

You submit the form signed and dated, along with the additional information requested. In it you confirm that you are the authorized cardholder and will honour all purchases you initiate with that card by telephone or online, that you are of the age of majority, 18 or older depending on your jurisdiction, and that you have read and accepted the terms of use. Using more than one credit card means an additional form for each card used.

Enclose colour copies of a valid government issued photo ID, such as a driving licence or passport on both sides, the card itself and a recent utility bill confirming your home address. You confirm the declarations above by signing in the space marked my signature below.

Our anti-money laundering programme at Paradise8 will conduct initial and ongoing due diligence on each customer in line with the risk level they pose. Our security and fraud controls monitor every transaction, and to prevent fraud and abuse, customers may from time to time be asked for proof of identity, copies of their credit cards, a signed history of their transactions or other documentation.

We describe the withdrawal documents as a one-time request and aim to ask for identity verification only once, while we also keep the right to request documentation at any time, before granting deposits or withdrawals or on suspicion of fraud. The same documents may be requested for fraud prevention, and a player cannot play until the necessary documents have been received and approved.

Accounts under fraud investigation may be suspended with winnings frozen until the investigation is over, and where fraud is suspected, winnings from credit or debit card deposits can be held for up to 12 months. If you have deposited or withdrawn with an e-wallet such as MoneyBookers, Neteller or EcoCard, we may ask for copies of other transactions showing that e-wallet in use. Before any credit card transaction, you supply your personal real account number and password, along with the details we request for buying credits.

If you change your mind before a withdrawal is processed, you can reverse it and keep playing with those credits. Withdrawals that can still be reversed show up in the cashier when you go to deposit, and picking one reverses it to instantly restore the funds to your balance.

Winnings from a technical malfunction of our software or casino are voided and removed from your account, and any deposits involved are refunded to your account and can be cashed out for the original deposit amount. Winnings are also voided if an account has undergone chargebacks or an unauthorized refund, or is linked to other accounts with chargebacks in the inter-casino security network.

We may suspend your account pending investigation if we have reasonable grounds to suspect collusion, syndication or fraud, and we also reserve the right to withhold the whole or part of your balance, close your account for good and recover winnings, pay-outs or bonuses affected by collusion through pooled funds and multiple bonus awards, syndicates or groups using advantage play strategies on our promotional offers, exploitation of faults, loopholes or errors in our or third-party software, fraudulent or collusive behaviour or chargebacks at another online gaming business, fraudulent chargebacks or denials of your own deposits, or automated play software such as bots and simulation tools.

By playing with us you agree to stay out of any collusion scheme involving the sharing of winnings between selected players, sharing of funds or joint play across multiple acquisition offers to the detriment of other players. You also agree to tell us if you suspect another player of colluding or planning to collude, and to stay out of any syndicate or group using advantage play strategies.

We investigate any suspected fraud, collusion, syndication or illegal activity, and we may inform our business units, processing companies, electronic payment providers and other financial institutions of your identity and of any suspected unlawful, fraudulent or improper activity.

The actions below breach our terms and can lead to account termination, confiscation of winnings and existing balances, and denial of services, promotions and other offers.

• More than one account with us, per household or per device, or a further account on an affiliated sister casino under the same management.
• A link to a fraudulent, suspended, refunded or previously closed account on any brand in the Rival network or at any other online casino.
• An active or past complaint, dispute or criticism on a public forum, blog or other website.
• Abuse, harassment, threats or intimidation towards our staff, spoken or written.
• An account name that does not match the card or payment method used to deposit.
• Incorrect or false registration information.
• Playing from a territory or region not fully authorised to allow online gaming, or being under the required legal age.
• Allowing another player to play on your account, intentionally or not.
• Playing in a professional capacity or with another club or group rather than purely for entertainment.
• A deliberate or threatened chargeback or dispute of deposited funds, here or at a sister casino on the Rival platform or any other site.
• Cheating or abusive conduct such as collusion, money laundering, bonus abuse, exchange-rate manipulation, exploiting software bugs or errors, or unauthorised automated systems, where we may void bets and withhold or confiscate the winnings and balances obtained.
• A link to any current or former employee, company, third party or agency connected to us.
• Any attempt to hack or alter our software or website.

Our prize terms let us deny winnings and close accounts where a player has been designated a bonus abuser, plays no or low-risk strategies to withdraw money, appears in our casino-industry-wide security database, or systematically uses betting systems such as Martingale to beat us rather than playing for personal entertainment, while our misuse rules treat legitimate betting strategies, including stake progression systems such as Martingale, as not cheating unless combined with prohibited automation, manipulation or exploitation.

If we learn that any of these rules has been broken at any other web-based casino, we act accordingly.

If we consider a sizeable win worthy of publicity, you agree to be available for any event we arrange in relation to it, and we will at all times respect the player’s privacy at that event. We may use your first name and the first initial of your surname in announcements about winning results.

Our main terms restrict play to adults aged 25 or older, an age that can change under local national law, while our player obligations also state a minimum of 18 years, and we may ask for age verification at any time. Making sure you have the right to play under the rules of the jurisdiction where you live is your responsibility.

Players from Afghanistan, Armenia, Azerbaijan, Bangladesh, Belarus, Bhutan, Bulgaria, Cayman Islands, Costa Rica, Denmark, Estonia, Hungary, Kazakhstan, Kyrgyzstan, Netherlands, Netherlands Antilles, Poland, Romania, Singapore, Syria, Turkmenistan and Virgin Islands may not be allowed to open an account with us, and such accounts will be closed with all game winnings or losses voided.

Players residing in Curacao, the Netherlands and any country forming part of the Kingdom of the Netherlands, the United States of America and United States Minor Outlying Islands, UN sanctioned countries and Financial Action Task Force blacklisted countries may also not be allowed to register an account. Our games are not designed for children or adolescents, and we actively track minors under 18, or under the age of legal consent in their jurisdiction, who attempt to play on our websites and immediately block their access.